When people feel like part of a community, amazing things can happen. When people can gather — in person or virtually — they form relationships that keep them coming back for more. One example is the ever-growing — 1.4 million members currently — a Facebook group for the Instant Pot Community, where Instant Pot users…
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There are ways to fight back and maintain civility, friendly discourse, and fun in our online communities – not in spite of the trolls, but in direct opposition to everything they stand for.
Chatbots are becoming an increasingly popular way for companies to interact with potential and current customers. A recent survey showed that 80% of consumers reported a positive experience with chatbots, and another 40% said that they are interested in chatbot experiences with brands
Today’s buyers are more informed than ever. With so much information available, shoppers often turn to trusted sources for recommendations that can influence final buying decisions. Social media posts from friends or family, online polls, Q+A and ratings and reviews – these types of customer generated content can make or break a potential sale.
Instagram is one of the leading social media platforms right now with more than a billion monthly active users. Nowadays, it is obvious that it doesn’t matter what type of business you have – any brand can benefit from an Instagram account.
